{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-06T23:52:00.645Z"},"data":{"id":"incident_statuspage_confluence_20ztdwtw2fns","slug":"confluence-issues-accessing-jira-and-confluence-in-some-regions-2025-04-04","title":"Issues accessing Jira and Confluence in some regions","summary":"Issues accessing Jira and Confluence in some regions","status":"resolved","severity":"minor","startedAt":"2025-04-04T05:52:02.334+00:00","updatedAt":"2025-04-04T13:14:47.828+00:00","resolvedAt":"2025-04-04T13:14:47.784+00:00","provider":{"slug":"confluence","name":"Confluence"},"affectedServices":[{"slug":"confluence-authentication","name":"Authentication & Administration"},{"slug":"confluence-automation","name":"Automations & Notifications"},{"slug":"confluence-content","name":"Content & Editing"}],"links":{"html":"/incidents/confluence-issues-accessing-jira-and-confluence-in-some-regions-2025-04-04","api":"/api/v1/incidents/confluence-issues-accessing-jira-and-confluence-in-some-regions-2025-04-04","providerHtml":"/providers/confluence"},"impactSummary":"Confluence reported a minor event for the affected tracked services.","source":{"id":"source_confluence_status","kind":"official_api","name":"Confluence Status","checkedAt":"2026-07-06T23:50:21.181+00:00","officialUrl":"https://confluence.status.atlassian.com","statusPageUrl":"https://confluence.status.atlassian.com"},"updates":[{"id":"update_statuspage_confluence_20ztdwtw2fns_h73twvfzxk2d","status":"investigating","body":"For customers that are currently experiencing issues accessing their Jira and Confluence sites, you are able to add /wiki/ to the end of your site name in order to continuing accessing Confluence. For example: https://site.atlassian.net/wiki/\nOur team is continuing to investigate an issue impacting Jira sites with urgency.","createdAt":"2025-04-04T05:52:02.735+00:00"},{"id":"update_statuspage_confluence_20ztdwtw2fns_9lc7qgh5mflj","status":"monitoring","body":"We have identified the root cause of the access issues and have mitigated the problem. We are now monitoring this closely and will resolve this incident within the next hour.","createdAt":"2025-04-04T06:37:28.534+00:00"},{"id":"update_statuspage_confluence_20ztdwtw2fns_q798nsg23yhw","status":"monitoring","body":"Our systems are stable, and no recurrences have been observed. We will continue to monitor closely and provide updates as they become available.","createdAt":"2025-04-04T07:55:54.882+00:00"},{"id":"update_statuspage_confluence_20ztdwtw2fns_db013ncgd3zq","status":"resolved","body":"We identified a temporary access issue affecting some customers using several Atlassian Cloud products. All affected products are now back online, and no further impacts have been observed. We apologize for any inconvenience this may have caused.","createdAt":"2025-04-04T13:14:47.784+00:00"}],"access":{"plan":"public","keyed":false}}}