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Partial outage for package uploads and downloads

Resolved incidentMajor

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Timeline

Incident updates

Every update Cloudsmith posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are seeing an increase in upload and download request failures. Our engineers are currently investigating.

  2. Investigating

    We are seeing an increase in upload and download request failures. Our engineers are currently investigating.

  3. Investigating

    Investigation has confirmed that other package formats are also affected; however, Docker, Helm, and OCI remain unaffected. We've identified the root cause and are currently implementing a fix.

  4. Monitoring

    We have deployed a fix and are actively monitoring results.

  5. Resolved

    This issue has now been resolved.

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