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Incident detail

Illegitimate network traffic causing performance degradation (EU)

Resolved incidentMajor

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Timeline

Incident updates

Every update Cloudsmith posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently experiencing elevated error rates and increased request latency. Our engineers are actively investigating the cause.

    Impacted services

    • Europe: Requests are partially impacted

    • Uploads: Requests are partially impacted across all regions

    • Docker: Downloads are partially impacted across all regions

    • US, Tokyo, Sydney: Downloads are not affected at this time

  2. Investigating

    We are currently experiencing elevated error rates and increased request latency related to a significant increase in illegitimate network requests

    Impacted services

    • Europe: Requests are partially impacted

    • Uploads: Requests are partially impacted across all regions

    • Docker: Downloads are partially impacted across all regions

    • US, Tokyo, Sydney: Downloads are not affected at this time

    Engineers are engaged and continuing to investigate & mitigate

  3. Monitoring

    We have mitigated the issue related to the significant increase in illegitimate network requests, and we're continuing to monitor service availability & performance.

  4. Monitoring

    We have mitigated the issue related to the significant increase in illegitimate network requests, and we're continuing to monitor service availability & performance.

    Impact:

    Region: EU

    Web Applications: Service Degradation

    API: Partial Service Degradation

    Uploads/Downloads: Partial Service Degradation

  5. Resolved

    We can confirm the issue has been fully resolved.

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