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Incident detail

Illegitimate network traffic causing performance degradation (EU)

Illegitimate network traffic causing performance degradation (EU)

Resolved incidentMajor0 affected services

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  1. Investigating

    We are currently experiencing elevated error rates and increased request latency. Our engineers are actively investigating the cause. Impacted services • Europe: Requests are partially impacted • Uploads: Requests are partially impacted across all regions • Docker: Downloads are partially impacted across all regions • US, Tokyo, Sydney: Downloads are not affected at this time

  2. Investigating

    We are currently experiencing elevated error rates and increased request latency related to a significant increase in illegitimate network requests Impacted services • Europe: Requests are partially impacted • Uploads: Requests are partially impacted across all regions • Docker: Downloads are partially impacted across all regions • US, Tokyo, Sydney: Downloads are not affected at this time Engineers are engaged and continuing to investigate & mitigate

  3. Monitoring

    We have mitigated the issue related to the significant increase in illegitimate network requests, and we're continuing to monitor service availability & performance.

  4. Monitoring

    We have mitigated the issue related to the significant increase in illegitimate network requests, and we're continuing to monitor service availability & performance. **Impact:** **Region:** EU **Web Applications:** Service Degradation **API:** Partial Service Degradation **Uploads/Downloads:** Partial Service Degradation

  5. Resolved

    We can confirm the issue has been fully resolved.