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OutageDeck

Incident detail

Intermittent failures when syncing Docker images.

Intermittent failures when syncing Docker images.

Resolved incidentMajor0 affected services

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Customers may experience intermittent sync failures for docker images. Our engineers our currently investigating.

  2. Identified

    The issue has been identified and our engineering team is currently working on deploying a fix. We will share the next update once the fix is deployed.

  3. Identified

    Package syncing has been restored. Some security scan results may be delayed while we finish rolling out the remaining fix.

  4. Monitoring

    Package sync is now fully operational. Some customers may have experienced failures in generating SBOMs during mitigation. We are running a backfill.

  5. Monitoring

    Backfill is currently in progress. We will share the next update once it is completed.

  6. Resolved

    Services have become fully operational and the backfill for the impacted SBOMs have completed. We are continuing to monitor the platform to ensure stability.