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Cache Purging Delays Affecting Requests Routed Through EEUR

Active incidentMinor1 affected service

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Some single-file cache purge requests (purge by URL) submitted through the Dashboard or API and routed through our EEUR purge queues are experiencing delays of up to 30 minutes. Cache invalidation for these requests may be delayed across our global network. This also affects Always Online.

    We are working to resolve the issue. As a temporary workaround, you may use Purge Everything, but this may cause a surge in traffic to your origin server(s)

    More updates to follow.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

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