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Incident detail

404 error when accessing Support cases

Resolved incidentMinor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Cloudflare is investigating issues with accessing support tickets via the Cloudflare dashboard. Customers attempting to access their support tickets may observe 404 errors during this time. This issue does not affect any other Cloudflare services. We are working to mitigate this problem. More updates to follow shortly.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Resolved

    This incident has been resolved.

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