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Incident detail

404 error when accessing Support cases

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Timeline

Incident updates

Every update Cloudflare posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Cloudflare is investigating issues with accessing support tickets via the Cloudflare dashboard. Customers attempting to access their support tickets may observe 404 errors during this time. This issue does not affect any other Cloudflare services. We are working to mitigate this problem. More updates to follow shortly.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Resolved

    This incident has been resolved.

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