{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-05T14:12:57.487Z"
  },
  "data": {
    "id": "incident_statuspage_cloudflare_279zxtq5ng3k",
    "slug": "cloudflare-404-error-when-accessing-support-cases-2026-06-26",
    "title": "404 error when accessing Support cases",
    "summary": "404 error when accessing Support cases",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-06-26T09:41:24.053+00:00",
    "updatedAt": "2026-06-26T11:29:56.786+00:00",
    "resolvedAt": "2026-06-26T11:29:56.772+00:00",
    "provider": {
      "slug": "cloudflare",
      "name": "Cloudflare"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/cloudflare-404-error-when-accessing-support-cases-2026-06-26",
      "api": "/api/v1/incidents/cloudflare-404-error-when-accessing-support-cases-2026-06-26",
      "providerHtml": "/providers/cloudflare",
      "alerts": "https://outagedeck.com/account?stack=cloudflare&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Cloudflare reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_cloudflare_status",
      "kind": "official_api",
      "name": "Cloudflare Status",
      "checkedAt": "2026-10-05T14:10:09.586+00:00",
      "stale": false,
      "officialUrl": "https://www.cloudflarestatus.com",
      "statusPageUrl": "https://www.cloudflarestatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_cloudflare_279zxtq5ng3k_74kxsn9sr5hg",
        "status": "investigating",
        "body": "Cloudflare is investigating issues with accessing support tickets via the Cloudflare dashboard. Customers attempting to access their support tickets may observe 404 errors during this time. This issue does not affect any other Cloudflare services. We are working to mitigate this problem. More updates to follow shortly.",
        "createdAt": "2026-06-26T09:41:24.155+00:00"
      },
      {
        "id": "update_statuspage_cloudflare_279zxtq5ng3k_5gkkv0hqtsgf",
        "status": "identified",
        "body": "The issue has been identified and a fix is being implemented.",
        "createdAt": "2026-06-26T09:50:45.802+00:00"
      },
      {
        "id": "update_statuspage_cloudflare_279zxtq5ng3k_skzx2cj2f508",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-06-26T11:29:56.772+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}