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Incident detail

Some ClickPipes CDC pipes paused and can't be resumed

Resolved incidentMinor1 affected service31 regions: af-south-1, ap-east-1, ap-east-2, ap-northeast-1, ap-northeast-2, ap-south-1, ap-southeast-1, ap-southeast-2, ap-southeast-3, ap-southeast-5, asia-northeast1, asia-southeast1, australia-southeast1, ca-central-1, eu-central-1, eu-north-1, eu-west-1, eu-west-2, europe-west2, europe-west3, europe-west4, europe-west6, il-central-1, mx-central-1, northamerica-northeast1, sa-east-1, us-central1, us-east-1, us-east-2, us-west-2, us-west1

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are aware about an issue where CDC ClickPipes were paused and can't be operated via API. ClickHouse team is investigating the issue.

    The issue affects subset of customers.

  2. Investigating

    The issue happened during planned maintenance.

    ClickHouse team is applying a remediation to resume paused pipes.

  3. Monitoring

    We are seeing signs of improvements in most regions and pipes are resumed.

  4. Monitoring

    All regions recovered except us-east-1 region. It is also progressing and expected to be remediated soon.

  5. Resolved

    All stuck pipes were resumed. ClickHouse team will continue monitoring and identifying the root cause to prevent similar issues in future.

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