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Incident detail

Increased latency & 500 Errors on FAPI/BAPI

Resolved incidentCritical

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Timeline

Incident updates

Every update Clerk posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We're investigating increased latency in our services.

  2. Investigating

    We're still investigating the root cause and enabling mitigations for this problem.

  3. Investigating

    A mitigation mechanism was turned on, and sessions are showing early recovering signals.

  4. Monitoring

    The mitigation mechanism was turned on successfully, and all the services are now operational! We're still monitoring any anomalous behavior in our services

  5. Resolved

    This incident is now resolved. We've identified the root cause and are preparing a detailed post-mortem, which we'll share soon. Thank you for your patience.

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