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Elevated API latency

Resolved incidentMinor

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Timeline

Incident updates

Every update Clerk posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We're investigating elevated latency and intermittent timeouts affecting Clerk API requests. Some customers may see slow responses when loading user and organization data. Our team is looking into it and will post another update once we have more information.

  2. Identified

    We identified elevated traffic affecting the Backend API and user-related requests, causing increased latency and intermittent failures. We've applied mitigation and are monitoring its effect. We'll provide another update once we confirm service stability.

  3. Monitoring

    Mitigation has been applied and API performance has stabilized. We've deployed additional safeguards and are monitoring to confirm continued stability.

  4. Resolved

    API performance has remained stable following mitigation. This incident has been resolved.

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Increased API latency and errors

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