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OutageDeck

Incident detail

Outage impacting web experience and pipelines starting

Outage impacting web experience and pipelines starting

Resolved incidentCritical2 affected services

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Incident updates

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  1. Investigating

    We are currently investigating this issue.

  2. Investigating

    We are investigating an issue that may cause some customers to be redirected to a login page and prevents some pipelines from starting. Thank you for your patience as we continue our mitigation of this issue.

  3. Monitoring

    We have identified a source of increased system load which caused failures processing API requests. We have mitigated the issue and jobs are now running as expected and UI access has recovered. Some pipelines may have failed or failed to start. Resubmitting should correct these issues. We are continuing to monitor to ensure recovery.

  4. Monitoring

    Pipelines are continuing to run as normal. We will continue monitoring for recovery.

  5. Resolved

    Pipelines and UI access have fully recovered. Please contact customer support if you have issues running builds. This incident has been resolved.