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Incident detail

Issues with network routing for Mac jobs

Issues with network routing for Mac jobs

Resolved incidentMinor1 affected service

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Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We've received reports of intermittent network issues between our mac infrastructure and a VCS provider. We are investigating and will provide updates.

  2. Identified

    We're working with our Mac infrastructure provider to attempt a mitigation. Will update again shortly.

  3. Monitoring

    Our Mac infrastructure provider has implemented a fix, we're starting to see recovery. We're monitoring and we'll update again shortly.

  4. Resolved

    We've confirmed the fix with our infrastructure provider and successful tests on our end. If customers continue to see any failed runs, please run again for a successful connection and reach out to Support if any further issues.