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Incident detail

UAE Infinity Portal Outage

Active incidentCritical

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Started

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Timeline

Incident updates

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  1. Investigating

    Due to Infrastructure issues in AWS UAE region,

    Infinity Portal customers in UAE data residency may experience degraded service and difficulties.

    We are working to mitigate that.

  2. Identified

    We are in contact with AWS and monitoring the situation.

    AWS latest relevant update:

    Mar 02 1:36 PM PST: "expect this to take at least a day to fully restore power and connectivity"

  3. Identified

    We are continuing to monitor the situation as it develops.

    AWS team expects to see improvements to core services in the coming hours.