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Incident detail

Smart-1 Cloud is not available in UAE region

Active incidentCritical

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Started

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Timeline

Incident updates

Every update Check Point posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    Due to Infrastructure issues in AWS UAE region, Smart-1 Cloud customers in UAE data residency may experience degraded service and difficulties. We are working to mitigate that.

  2. Identified

    AWS is still working on it internally and estimating at least one more day before returning power.

    We are continuing to be in contact with AWS on this matter

  3. Identified

    We are continuing to work on a fix for this issue.

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