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OutageDeck

Incident detail

Increased latency on REST and GraphQL APIs

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We're observing increased latency for all our customers. We're currently investigating and will provide status updates as they become available.

  2. Monitoring

    We've isolated the issue to elevated load on our REST API service and are working to mitigate. The agent and stacks API isn’t affected.

  3. Monitoring

    We've isolated the issue to elevated load on our REST API service and have mitigated the issue. The agent and stacks API isn’t affected.

  4. Resolved

    The mitigation applied before the last update had the intended effect, and we have seen recovery in REST API latency.