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Incident detail

Increased latency and error rates for Agent API

Resolved incidentMinor1 affected service

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Timeline

Incident updates

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  1. Investigating

    We're observing increased latency and error rates for a subset of our customers on the Agent API. We're currently investigating and will provide status updates as they become available.

  2. Resolved

    Between 00:05 - 00:34 UTC, a subset of customers experienced increased latency and timeout errors on the Agent API. This impacts job assignment. At peak impact, we saw an error rate of 1.3% of requests and job acceptance latency up to 53s.