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OutageDeck

Incident detail

Increased dispatch latency

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Some customers are experiencing increased latency for jobs being assigned to agents. We are investigating and will provide an update in 30 minutes.

  2. Investigating

    We've identified that this issue is also impacting pipeline uploads for customers that are affected. This is an isolated issue and not all customers are experiencing impact.

  3. Investigating

    We're seeing signs of recovery. Our team is continuing to monitor the situation.

  4. Resolved

    The cause of pipeline upload failures and dispatch latency that was impacting some of our customers has been resolved.