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Incident detail

Increased error rates on Agent API

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We're investigating elevated errors and latencies with the Agent API.

  2. Identified

    Our on-call engineers have identified a performance regression causing API issues for a subset of our customers and are applying remediations.

  3. Monitoring

    With remediations applied, we are beginning to see recovery. We're continuing to monitor the decreasing latencies and error rates for the Agent API as services stabilize.

  4. Resolved

    Increased latencies and error rates with the Agent API have subsided. This performance regression affected a specific subset of our customers with tenancy on one of our database clusters.

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Increased error rates on Agent API

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