Skip to content

Incident detail

Delay in marketing emails

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time Brevo breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update Brevo posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We’ve detected an issue affecting marketing emails, which may cause campaign sending delays for some customers.

    Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.

    We apologize for the inconvenience and will share further updates as soon as we have more information.

  2. Identified

    We have identified the cause of the issue affecting marketing emails delivery. Our team is working on implementing a fix to mitigate the impact.

    We will continue to share updates as we progress toward resolution.

  3. Identified

    We are continuing to work on mitigating the impact of this issue. We will keep you informed and provide the next update once we have more information to share.

  4. Monitoring

    We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.

    We’ll provide an update once we confirm the issue is fully resolved.

  5. Resolved

    The issue has been resolved, and all affected services are now functioning normally.

    Thank you for your patience while we worked to address the issue.

Keep exploring

More from Brevo

Neighboring incidents on Brevo's timeline and the rest of their record on OutageDeck.