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[Medium] Issues with Box Shuttle Standalone

Resolved incidentMinor

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Timeline

Incident updates

Every update Box posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Our team is investigating an issue with Box Shuttle Standalone. Users may have issues to access, configure or create new Shuttle job details. We will provide additional information as it becomes available.

  2. Monitoring

    Our team has taken steps to remediate this issue and is seeing improvement for the Box Shuttle service (Standalone). We are continuing to monitor for any additional impact.

  3. Resolved

    After further monitoring, this incident is now considered resolved. Box Shuttle Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

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