Provider
BandwidthIncident detail
Telephone Number Lookup Incident
Resolved incidentMinor1 affected service
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
Bandwidth teams are investigating an incident impacting Telephone Number Lookup tool where results are delayed or failing to complete as expected.
Investigating
This incident is resolved.
Teams are observing customer TN lookup requests process in real-time without delays or time-outs.
Resolved
This incident has been resolved.
Resolved
Between 17:35 UTC and 21:54 UTC on October 7, 2026, TN Lookup experienced request slowness and timeouts affecting all customers.
Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
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