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BandwidthIncident detail
Messaging Insights
Resolved incidentMinor
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Monitoring
After a brief period of instability, teams are motoring stable reporting via Messaging Insights on the Bandwidth App.
Resolved
This incident has been resolved.
Resolved
Bandwidth has concluded its investigation of this issue and determined that between 07:01 UTC and 11:23 UTC on September 23, 2026, Messaging Insights dashboards did not display data for customers.
Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
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