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Incident detail

AT&T MMS Incident

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    Bandwidth teams have identified an incident impacting outbound MMS messaging delays in delivery. Teams are working to restore expected MMS delivery.

  2. Identified

    Bandwidth teams have confirmed this is an off-network industry condition impacting MMS messaging to AT&T destinations.

  3. Monitoring

    Teams are observing expected MMS delivery towards AT&T. We will monitor for stability.

  4. Resolved

    This incident has been resolved.

  5. Resolved

    Between 12:30 UTC and 18:45 UTC on September 23rd, 2026, 10DLC MMS messages sent to AT&T destinations experienced delayed delivery.

    Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report: https://www.bandwidth.com/support/en/articles/17141313-20260923-messaging-at-t-10dlc-mms-delivery-delays

    We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

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