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Incident detail

Delayed credits on the Claude Platform

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.

  2. Monitoring

    We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.

  3. Resolved

    This issue has been resolved.

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