Support portal status
Support portal coverage tracks the customer support surface used to file and follow Kong tickets.
A service of Kong. Read it at the source: service documentation.
The same reading is on the service JSON API, no account needed.
Support portal uptime history
Daily Support portal uptime measured by OutageDeck's own independent checks, rolled up per UTC day. Days without monitoring data stay empty rather than counting as uptime.
100%uptime · last 90 days
Last 30 days: 100%. No outages observed across 46 monitored days.
Tracking since Jul 23, 2026
- Operational
- Degraded
- Partial outage
- Major outage
- Maintenance
- No data
Incidents impacting Support portal
Only the incidents Kong reported against this specific service, so you can tell a targeted problem from a platform-wide one.
No incidents have named Support portal on Kong's official status feed since OutageDeck started tracking it. Provider-wide incidents can still affect it, so see all Kong incidents.