Provider
ZoomIncident detail
Service degradation with Zoom Contact Center smart note generation impacting a subset of users.
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Timeline
Incident updates
Every update Zoom posted, oldest to newest, exactly as it appeared on their official status page.
Monitoring
On 08/11/2026, Between 13:05 UTC to 14:30 UTC, A subset of users may have experienced issues with Zoom Contact Center smart note generation.
This incident has been resolved and the affected services have been restored.
Resolved
This incident has been resolved and the affected services have been restored.
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