Skip to content
OutageDeck

Incident detail

Service Degradation Affecting ZoomMate and Zoom AI services in US Region.

Resolved incidentMinor

Timeline window

to

Get alerted the next time Zoom breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Zoom alerts work

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently investigating a service degradation affecting ZoomMate and Zoom AI services in US Region.

    Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

    We appreciate your patience as we work to resolve this issue.

  2. Identified

    We have successfully identified the root cause affecting ZoomMate and Zoom AI services in US Region.

    Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

    Thank you for your patience.

  3. Monitoring

    The service degradation affecting ZoomMate and Zoom AI services in the US Region has been successfully resolved.

    Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. Resolved

    This incident has been resolved and the affected services have been restored.

Keep exploring

More from Zoom

Neighboring incidents on Zoom's timeline and the rest of their record on OutageDeck.

← Older incident

Service Degradation Affecting Zoom Meetings in US Region

Newer incident →

Service Degradation Affected Zoom Contact Center in the US Region.

All Zoom incidentsZoom live status