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Service Degradation Affecting Zoom Phone Audio in Japan

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Incident updates

Every update Zoom posted, oldest to newest, exactly as it appeared on their official status page.

  1. Monitoring

    On September 04, between 02:54 AM UTC to 03:04 AM UTC, subset of users in Japan might have experienced Zoom Phone audio degradation due to an issue with our vendor.

    Our team will continue to monitor the situation closely and keep you informed of any further developments.

  2. Resolved

    This incident has been resolved and the affected services have been restored.

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