Skip to content

Incident detail

Service Degradation Affecting Zoom Phone and Contact Center Audio in Europe Region

Resolved incidentMinor

Timeline window

to

Get alerted the next time Zoom breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update Zoom posted, oldest to newest, exactly as it appeared on their official status page.

  1. Monitoring

    On September 03, between 10:15 UTC to 10:33 UTC, subset of users might have experienced Zoom Phone and Contact Center audio degradation in Europe. The issue has been successfully resolved.

    Our team will continue to monitor the situation closely and keep you informed of any further developments.

  2. Monitoring

    We are continuing to monitor for any further issues.

  3. Resolved

    This incident has been resolved and the affected services have been restored.

Keep exploring

More from Zoom

Neighboring incidents on Zoom's timeline and the rest of their record on OutageDeck.