Provider
ZoomIncident detail
Service Degradation Affecting Zoom Meeting Recordings
Resolved incidentMinor
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Timeline
Incident updates
Every update Zoom posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are currently investigating a service degradation affecting Zoom Meeting Recordings.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Identified
We have successfully identified the root cause affecting Zoom Meeting Records. Users may observe two recording files instead of one.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Identified
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
We appreciate your patience as we work to resolve this issue.
Monitoring
The service degradation with Zoom Meeting Recordings has been successfully mitigated.
Users may see two recording files instead of one for meetings that were in progress during the impact window.
Our team is continuing to monitor and evaluate the full scope of impact.
If you have questions about your recordings, please open a support ticket, and our team will investigate.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
We appreciate your patience as we worked to resolve this issue.
Resolved
This incident has been resolved and the affected services have been restored.
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