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Incident detail

Service Degradation Affecting Zoom AI Expert Assist in US Region.

Resolved incidentMinor

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Timeline

Incident updates

Every update Zoom posted, oldest to newest, exactly as it appeared on their official status page.

  1. Monitoring

    Between 07/20/2026 14:38 UTC and 16:01 UTC, a subset of users may have experienced issues affecting Zoom AI Expert Assist in US Region.

    We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.

  2. Resolved

    This incident has been resolved and the affected services have been restored.

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