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Slack Find Message action is unable to find bot messages

Slack Find Message action is unable to find bot messages

Resolved incidentMinor0 affected services

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  1. Investigating

    We are currently investigating an issue with the Slack "Find Message" action that is preventing it from finding bot messages in Slack channels. **What's happening** Our team has identified that the Slack Find Message action is failing to find bot messages, while searches for human messages continue to work normally. Customers attempting to search for bot messages are seeing errors like "Nothing could be found for the search" or the step finds the closest matching non-bot message. **Current status** We've confirmed this issue is reproducible and are actively investigating its root cause. We apologize for any disruption this may cause to your workflows while we investigate this issue.

  2. Investigating

    We’re investigating the issue where the Slack “Find Message” action returns “no results” for bot messages that should match. At this point, we're coordinating with the Slack team to troubleshoot and understand the underlying behavior, and we’ll share updates as we learn more. If you need help with this in the meantime, please contact our support team through this link: [ https://zapier.com/app/get-help](https://zapier.com/app/get-help " https://zapier.com/app/get-help")

  3. Investigating

    We’ve confirmed the issue where the Slack “Find Message” action returns “no results” for bot messages that should match. At this point, we’re actively still coordinating with the Slack team to understand the reasons for the change in behaviour, and we’ll share updates as we learn more. If you need help with this in the meantime, please contact our support team through this link: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")

  4. Resolved

    We’ve confirmed the issue where the Slack “Find Message” action returns “no results” for bot messages that should match. To subscribe to updates about the issue, please contact our support team through this link: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")