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Incident detail

Logging into Zapier using Facebook or Microsoft SSO shown a blank page after authentication.

Resolved incidentMajor1 affected service

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Our Engineering team is aware of an issue affecting users who sign into [Zapier.com](http://Zapier.com "Zapier.com") using Facebook or Microsoft Single Sign-On (SSO).

    Users logging into Zapier with these services will see a blank screen after authenticating. The login authentication is successful; however, the page can be accessed after a hard refresh or by opening a new tab.

    We are investigating the issue and will give another update as soon as we find the cause.

  2. Monitoring

    Our Engineering team has identified the issue and has released a fix. We're now monitoring our systems to see if there are any other problems that could result from the fix.

  3. Resolved

    The issue is now considered resolved, with both Facebook and Microsoft single sign-on working as expected.

    If you find yourself still unable to log in, please reach out to our Support team at [zapier.com/get-help](http://zapier.com/get-help "zapier.com/get-help")

    Thank you for your patience as we worked to resolve the issue.

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