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Google SSO Login Failures

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Incident updates

Every update Zapier posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating an issue impacting Google single sign-on (SSO). Users attempting to log in to their zapier.com account using Google SSO may be unable to authenticate at this time.

    Impact

    All users are affected when using Google SSO. Login via username and password remains available, and users with active sessions are not impacted. Running automations continue to operate normally.

    Current Status

    Our engineering team is actively investigating the root cause. Initial efforts are focused on reviewing Google SSO configuration, credentials, and related environment variables. Relevant teams have been engaged and are working to identify and resolve the issue as quickly as possible.

    We will provide further updates as more information becomes available.

  2. Monitoring

    Monitoring: Google SSO Login Failures

    We have identified the issue impacting Google single sign-on (SSO) and have rolled back a recent website update as part of our mitigation efforts.

    Impact

    Users may have experienced failures when attempting to log in with Google SSO. Login via username and password remained available, and users with active sessions were not impacted. Running automations continued to operate normally.

    Current Status

    We are now monitoring the results of the rollback and are seeing signs of recovery. Our team will continue to observe system performance to ensure stability.

    We will provide further updates if any additional issues arise or once the incident is fully resolved.

  3. Resolved

    Our team has confirmed that since 21:14 UTC all customers logging into Zapier via Google SSO can do so successfully. If you are still running into any issues, please contact our support team for assistance: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")

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