Skip to content

Incident detail

Customer with a large number of app restrictions cannot manage custom actions.

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time Zapier breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update Zapier posted, oldest to newest, exactly as it appeared on their official status page.

  1. Monitoring

    Our Engineering team is currently monitoring reports indicating that Enterprise users with a high number of app restrictions (over 100) are unable to modify or manage custom actions.

    Affected users will see the following error when viewing custom actions.

    We couldn't determine whether this app is restricted. Please try again in a moment.

    We'll continue to keep our customers informed as we identify the root cause and resolve the issue.

  2. Resolved

    The issue preventing some enterprise customers from managing custom actions has been resolved.

    Customers with over 100 app restrictions were unable to paginate through their custom actions due to a URL formatting issue in our system. This has been corrected and all affected pages now load as expected.

    No data was lost and no customer action is required.

    If you're still experiencing issues, contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")

    Thank you for your patience.

Keep exploring

More from Zapier

Neighboring incidents on Zapier's timeline and the rest of their record on OutageDeck.