Provider
ZapierIncident detail
Customer with a large number of app restrictions cannot manage custom actions.
Timeline window
to
Get alerted the next time Zapier breaks
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Monitoring
Our Engineering team is currently monitoring reports indicating that Enterprise users with a high number of app restrictions (over 100) are unable to modify or manage custom actions.
Affected users will see the following error when viewing custom actions.
We couldn't determine whether this app is restricted. Please try again in a moment.
We'll continue to keep our customers informed as we identify the root cause and resolve the issue.
Resolved
The issue preventing some enterprise customers from managing custom actions has been resolved.
Customers with over 100 app restrictions were unable to paginate through their custom actions due to a URL formatting issue in our system. This has been corrected and all affected pages now load as expected.
No data was lost and no customer action is required.
If you're still experiencing issues, contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")
Thank you for your patience.
Keep exploring
More from Zapier
Neighboring incidents on Zapier's timeline and the rest of their record on OutageDeck.
← Older incident
Facebook Lead Ads Error: "Unsuported get request. Object with ID "..." does not exist, cannot be loaded due to missing permissions or does not support this operation"
Newer incident →
LinkedIn Integrations— authentication and connection errors
- zapier-dev-files.s3.amazonaws.com is tagged as "dangerous site" by GoogleMinor · Active
- Logging into Zapier using Facebook or Microsoft SSO shown a blank page after authentication.Major
- Azure DevOps connections failing: expired OAuth client secret (AADSTS7000222)Minor
- Agent runs (agents.zapier.com) intermittently experiencing 429 errorsMinor