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Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO

Resolved incidentMajor

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Timeline

Incident updates

Every update Xero posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    We are aware of an issue with the ATO where customers are unable to prefill or lodge tax returns from Xero Tax.

    This is our top priority and we will update you as soon as we can.

  2. Monitoring

    The ATO has implemented a fix and we are currently monitoring the results.

  3. Resolved

    ATO has resolved the issue causing errors for AU customers when using prefill or lodge tax returns from Xero Tax.

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Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO

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