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Incident detail

Elevated Webhook Latency

Resolved incidentMinor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We're investigating webhook delivery delays.

    We apologize for the inconvenience and will share an update once we have more information.

  2. Identified

    We've identified the source of the latency and have implemented a fix.

  3. Monitoring

    We're seeing a return to normal webhook latency and are continuing to monitor.

  4. Resolved

    Webhook latency is back to normal levels. We have identified that this latency only affected a very small subset of customers.