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Incident detail

Elevated Platform Errors

Elevated Platform Errors

Resolved incidentMajor3 affected services

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Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are seeing elevated error rates across our platform. Our team is investigating. We will share an update as soon as possible.

  2. Investigating

    We continue to investigate elevated error rates across our platform. We will share an update as soon as possible.

  3. Investigating

    We continue to investigate elevated error rates across our platform.

  4. Identified

    We've identified the cause of the elevated platform errors. We've implemented a fix and are seeing error rates decrease.

  5. Monitoring

    We have deployed the fix and we are now monitoring our systems to ensure the issue is resolved.

  6. Resolved

    This incident is resolved. We experienced elevated error rates and latencies between 8am and 10:10am UTC. We will deliver a full postmortem as soon as possible.