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Incident detail

Delayed Email Deliverability

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update WorkOS posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We're investigating delays in email deliverability.

  2. Monitoring

    We've mitigated the impact and email delivery is returning to normal.

  3. Resolved

    This incident has been resolved. Email delivery was delayed between 15:45 EDT and 16:35 EDT due to an issue with an upstream email service provider. This affected customers who have not yet configured a custom email domain or a custom email provider.

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