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Incident detail

[RESOLVED] Reports of issues accessing Webflow Canvas via Client Seats

[RESOLVED] Reports of issues accessing Webflow Canvas via Client Seats

Resolved incidentMinor1 affected service

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  1. Investigating

    We’re investigating reports of authorization errors when accessing the Webflow Canvas using Client seats. Our team is actively investigating and will share another update as soon as we have another update to share.

  2. Identified

    We have identified the root cause of this behavior and are actively working to implement a fix as soon as possible.

  3. Monitoring

    A fix has been implemented for the issue impacting some customers with a Client seat role who were unable to access Webflow Canvas. We are seeing recovery and are continuing to monitor the situation closely to ensure stability.

  4. Monitoring

    We are continuing to monitor for any further issues.

  5. Resolved

    This incident has been resolved.