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Incident detail

Policy evidence may appear unmapped from some controls

Resolved incidentMinor1 affected service

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Timeline

Incident updates

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  1. Identified

    We have identified an issue in which some customers may experience policy evidence appearing as missing from associated controls in in-progress or future audits.

    The underlying policy data has not been deleted and remains accessible within the Vanta product. However, the linkage between the policy evidence and its associated control (and therefore the audit workflow) was disrupted, causing the evidence to not surface in audit views as expected.

    Our team is actively working to restore the affected mappings and fully recover the audit evidence.

  2. Identified

    We are continuing to restore data for impacted customers. Full resolution is expected in the next 2-3 hours. We will provide updates as we near full restoration.

  3. Resolved

    This incident has been resolved and data has been restored for impacted customers across all regions.