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Incident detail

Fetch Issues in Rippling Integration

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We have observed an issue with fetches regarding the Rippling integration. This affects fetches for computers and background checks.

    Our team is actively investigating and will provide updates when possible.

  2. Investigating

    We are continuing to investigate this issue.

  3. Investigating

    We are continuing to investigate this issue.

  4. Investigating

    We are currently investigating with Rippling's engineering team and actively looking into this issue. Customers who have the Rippling integration connected may start observing fetching errors. No customer action is required on the errors at this point in time.

  5. Monitoring

    The issue has been remediated and new Rippling fetches have been observed to be successful. We are continuing to monitor the fix for now.

  6. Resolved

    This incident has been resolved.