Provider
UpstashIncident detail
Upstash Redis – intermittent connection issues in some regions
Resolved incidentMajor1 affected service
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Monitoring
We identified intermittent connection issues affecting some regions. Fix is being deployed. We'll update the list of affected regions shortly.
Identified
The issue has been identified and a fix is being implemented.
Monitoring
A fix has been implemented and we are monitoring.
Resolved
Earlier today, unexpected load on our proxies caused intermittent connection issues for Upstash Redis in the following regions:
us-east-1, us-west-1, ap-southeast-2, and ap-south-1.
During this period, some clients may have seen connection timeouts or elevated error rates when reaching their databases.
Our team identified the issue quickly and applied workarounds to relieve pressure on the affected proxies. Connection health has since been restored and we've been monitoring the regions to confirm everything is stable. All systems are now operating normally.
We appreciate your patience and apologize for any disruption this may have caused.
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