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Incident detail

Voice Gather Speech Degraded in Eu-West-1

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Timeline

Incident updates

Every update Twilio posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Our engineers are investigating the issue with Gather speech and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

  2. Investigating

    We are still investigating the issue with Gather speech and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.

  3. Investigating

    We continue to experience issues with Gather speech and are actively working to deploy a fix. We expect to provide another update in 4 hours, or sooner if more information becomes available.

  4. Investigating

    We continue to experience issues with Gather speech and are actively working to deploy a fix. We expect to provide another update in 8 hours, or sooner if more information becomes available.

  5. Investigating

    We continue to experience issues with Gather speech and are actively working to deploy a fix. We expect to provide another update in 16 hours, or sooner if more information becomes available.

  6. Monitoring

    Gather speech is now operating normally. We will continue to monitor for system stability. We'll provide another update in 24hrs or as soon as more information becomes available.

  7. Resolved

    The issue has been resolved and Gather Speech is operating normally at this time.

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