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Incident detail

Voice Call Failures from T-Mobile United States to a Subset of Twilio United States Phone Numbers

Resolved incidentMinor

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Incident updates

Every update Twilio posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Twilio customers may be experiencing voice call failures from network subscribers to Twilio United States Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Identified

    Twilio customers may be experiencing voice call failures from T-Mobile network subscribers in the United States to a subset of Twilio United States Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. Identified

    Twilio customers may be experiencing voice call failures from T-Mobile network subscribers in the United States to a subset of Twilio United States Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. Resolved

    We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

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