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TwiML Bins – Service Failures

Resolved incidentMinor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Beginning from 12:52 UTC and 13:54 UTC. Engineers began investigating issues regarding TwiML Bins. During this service disruption, customers may have experienced failures fetching TwiML for voice or messaging requests.

  2. Monitoring

    A fix has been applied, and systems are recovering. We will provide another update in 1 hour or as soon as more information becomes available.

  3. Monitoring

    We are continuing to monitor for any further issues.

  4. Monitoring

    We are continuing to monitor for any further issues.

  5. Monitoring

    Our engineers are continuning to monitor systems for recovery. We will provide another update in 1 hour or as soon as more information becomes available.

  6. Monitoring

    Our engineer have applied the fix and we will provide an update in 30 minutes or as soon as more information becomes available.

  7. Resolved

    This incident has been resolved.

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