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TwilioIncident detail
Twilio Flex Affected
Resolved incidentMinor
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Incident updates
Every update Twilio posted, oldest to newest, exactly as it appeared on their official status page.
Resolved
Twilio Flex authentication was degraded for approximately 180 minutes (3 hours) between 11:27 AM and 2:27 PM Pacific Time on 08/11/2026. During this period of time, customers may have experienced failed or interrupted single sign-on (SSO) login attempts when authenticating into Flex. The issue has now been resolved.
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