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Gather Speech-to-Text Failure

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Timeline

Incident updates

Every update Twilio posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Our engineers have discovered a incident regarding related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update as soon as more information becomes avalible.

  2. Investigating

    We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update as soon as more information becomes available.

  3. Investigating

    We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update as soon as more information becomes available.

  4. Investigating

    We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update in 2 hours as soon as more information becomes available.

  5. Investigating

    We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update in 4 hours as soon as more information becomes available.

  6. Monitoring

    We have started seeing recovery for Gather Speech-to-Text Failures. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

  7. Resolved

    We are no longer experiencing issues with Gather Speech. This incident has been resolved.

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