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Incident detail

SMS Delivery Delays from Twilio to Ooredoo Kuwait

Resolved incidentMinor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Ooredoo network subscribers in Kuwait. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Investigating

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Ooredoo network subscribers in Kuwait. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

  3. Identified

    Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  4. Identified

    Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  5. Identified

    Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  6. Identified

    Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  7. Identified

    Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

  8. Monitoring

    We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Kuwait and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  9. Monitoring

    We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Kuwait and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  10. Monitoring

    We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Kuwait and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

  11. Monitoring

    We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Kuwait and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.

  12. Resolved

    The incident has been resolved and SMS delivery from Twilio to Ooredoo network subscribers in Kuwait is operating normally.

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