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SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeria

Resolved incidentMinor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Twilio customers may be experiencing SMS delivery failures from Twilio to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Identified

    Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. Identified

    Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. Monitoring

    We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. Resolved

    The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender IDs to MTN network subscribers in Nigeria is operating normally.

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